|Manufacturer Part Number||HEV-312|
|Manufacturer Description||1.7GAL TOWER HUMIDIFIER|
|Country of Origin Code||China|
We bought this Honeywell cool moisture humidifier less than 12 months ago, and it had a 3 year warranty. The humidifier recently started leaking water through the bottom grill unit onto our floor. When I called Customer Service they indicated that the problem was likely due to a hairline fracture in the water tank, and the water tank was not included under the warranty. They told me that I would need to purchase another water tank from them to try to see if that resolved the problem but they would not guarantee results, nor give me my money back if it didn't solve the problem. We don't have pets and we don't have kids. So the unit was defective from the get go. VERY UNHAPPY and FRUSTRATED! This unit is NOT worth the money!