Builders Hardware Privacy Policy
Privacy Policy-Builders Hardware
Last Updated: 03/14/2025
Builders Hardware (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website (Website), and your rights regarding that information.
Information We Collect
We may collect the following types of information.
Contact Information: Name, address, email address, telephone number.
Usage Information: Information about how you interact with our website, mobile applications, and services.
Device Information: Information about your device, including IP address, operating system, and browser type.
Marketing Preferences: Information about your preferences for receiving marketing communications.
Consent Information: Records of your consent to receive marketing communications, including date, time, and method of consent.
Call Recordings: Recordings of phone calls, where permitted by law.
SMS/MMS Data: If you opt-in to SMS/MMS messaging, we will collect and store data related to those messages.
How We Use Your Information
We may use your information for the following purposes:
To provide and improve our products and services.
To communicate with you, including responding to your inquiries and providing customer support.
To send you marketing communications, in compliance with the TCPA and other applicable laws.
To personalize your experience.
To comply with legal obligations.
To maintain records of consents, especially for marketing communications.
To analyze call and SMS/MMS data to improve service.
TCPA Compliance and Marketing Communications
We will only send marketing communications to individuals who have provided express consent to receive such communications.
For SMS/MMS marketing, we will obtain clear and conspicuous opt-in consent, including disclosure of message frequency and any applicable charges.
You may revoke your consent to receive marketing communications at any time by following the opt-out instructions provided in the communication or by contacting us directly.
We will maintain records of all consents, including the date, time, and method of consent.
We will adhere to all TCPA regulations regarding automated telephone dialing systems (ATDS) and prerecorded messages.
We will provide clear opt-out mechanisms in all marketing communications.
Sharing Your Information
We may share your information with:
Service providers who assist us in providing our services.
Business partners.
Legal authorities, as required by law.
Other third parties with your consent. phone numbers and SMS consent, will not be shared, sold, rented, or disclosed to any third parties for marketing purposes.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Your Rights
Depending on your location, You may have the following rights:
Access your personal information.
Correct inaccurate information.
Delete your personal information.
Object to the processing of your personal information.
Withdraw your consent to marketing communications.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Builders Hardware
410 N Pearl, Milan MO 63556
bhnorthterm@gmail.com
866-218-0603
By using our website, you consent to the terms of this Privacy Policy.
SMS Terms & Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Builders Hardware, you may receive messages related to the following:
Conversations
Example: "Hello, this is a friendly reminder of your upcoming appointment with Steve Leppin at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your [appointments/billing, etc.]. Example:
"Message frequency may vary. You may receive up to 3 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Builders Hardware in the following ways:
Verbally, during a conversation
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 866-218-0603 or bhnorthterm@gmail.com
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Builder Hardware Privacy pages. Message frequency may vary