Delivery Service

Northwest Ranch DeliveryTrucks

Delivery

We offer delivery for all of our materials in the surrounding area.  Delivery charges will depend on the cost of the order and the location but we do offer free delivery to the Grand county and parts of Summit county with an order over $1000.

Obstacles

Due to different factors delivery can be a challenge, including weather conditions, accessibility, staffing, communication issues, distance, and short notice- all add to the challenge of completing deliveries. Please plan ahead so we can schedule your delivery so we can get you the products you need in a timely manor.  We ask that you make sure the job site or property that is receiving the delivery be accessible for our larger trucks.  We have multiple deliveries each day and if our driver is delayed that puts us behind schedule.it is always at our drivers discretion to proceed on a delivery due to different factors.  If the destination is inaccessible , or unsafe to proceed it is possible we could cancel or reschedule.

Contact Information

Contact information is a must when we make deliveries, along with addresses and phone numbers.  For most deliveries, we don't need you to be present but we still may need to communicate with you.

Door & Window Delivery

We are able to deliver door and window packages but we ask help be present to unload.  Different doors and windows can be very heavy and won't be unloaded by just our driver.

Concrete

A fully refundable pallet charge(s) is charged on deliveries with large numbers of concrete and materials alike.  Over a certain amount we require assistance in unloading.

Minimum Delivery

Some deliveries are quite small, substantially adding to delivery costs.  We are able to pair smaller deliveries with others heading in the same general direction but would be subject to a delay until we have more deliveries in the area.  If we are able to pair smaller deliveries together we will be able to discount or even drop the delivery fee.

Return Policy

We understand that mis-ordering and other factors can result in the need to return products.  We do accept returns within reason.  Non-stocked items will need prior authorization before we can accept return and will be subject to a restock fee.  We reserve the right to issue "in store" credit on approved returns. Generally, returns over 30 days old or returns not accompanied by a receipt will be subject to review by management.  Products must be in resalable condition and in original packaging.