Pickup & Delivery

Curbside Pickup

Curbside Pickup at Farm & Home Hardware
Curbside Pickup at Farm & Home Hardware

We are committed to keeping our customers safe and giving them the best shopping experience possible. For that reason, we are offering all of our customers the ability to skip the store and have their orders delivered directly to their car door. To take advantage of our curbside pickup, choose one of two ways to pick up and follow the instructions below:

Online Order Pickup Graphic
Online Order Pickup Graphic

1. Place your online order and select our FREE Ship To Store shipping option.

2. Once your order arrives at our store, we will notify you via email that it is ready for pickup. When you're ready to pick it up, call Ashland: 419-281-4663 or Wellington: 440-647-4659 and let us know.

3. Once you arrive, call Ashland: 419-281-4663 or Wellington: 440-647-4659 again to let us know you have arrived. We’ll bring your order out to you, and that’s it!

In-store Pickup

Now, it's easier than ever to get the products you need quickly. Try our buy-online and pick-up in-store service! 

We will email you as soon as your order is ready to pick up. If the inventory was available and you selected to pick up today, your order should be ready in 1-3 hours.

If you have any questions or concerns, please give us a call at the location you ordered from:

Ashland: 419.281.4663

Wellington: 440.647.4659

Proudly Serving the cities of Wellington and Ashland and Northeast and Central Ohio since 1960.

FAQ

1.     How does curbside pickup work? Curbside pickup works as any other order you pick up from the store, but you can stay in your car and let us bring to you. See Curbside Details.

2.     How do I know my order is ready? You will receive an email notifying you your order is ready for pickup.

3.     How does Buy Online Pick Up In Store work? Buy Online Pick Up in Store will have your items ready for you as early as same-day, and you can pick up at your convenience!

4.     What do I need to bring to pick up my order? Please bring a state-issued photo ID or license to pick up.

5.     How long do I have to pick up my order? Your order will be available for 7 days. Please contact the store if you need to make different arrangements.

6.     Is every item able to be ordered for Buy Online Pick Up in Store? You will be able to see how many of each item is in-store if we carry it. If you do not see any quantity, you can still place the order to ship to the store for free.

7.     Can I return items that I purchased through Buy Online Pick Up in Store? The same return policies will still apply. See here for details.

8.     What if the price drops of the items I purchased between the time the order was placed and the time the item(s) are picked up? We will be happy to price match the new price. Please see store for details

9.     What happens if I don’t pick up my order within the time frame? Your item will be available for 7 days. You are able to make other arrangements with the store if needed.

We deliver! Contact us today for your delivery options.

Proudly Serving the cities of Wellington and Ashland and Northeast and Central Ohio since 1960.

Ashland: 419.281.4663

Wellington: 440.647.4659

 

*Purchases above $50 and within a certain radius will have additional charges