Visiting the store
- What are your hours (including holidays)? Hours vary by location. All Randy's Hardware stores are closed on Easter, Thanksgiving, and Christmas. Visit our Hours & Locations page for details.
- Where are you located, and is there parking? Randy's Hardware has four locations:Timberville, Bridgewater, Mount Jackson, and Ruckersville. Every store offers plenty of convenient parking.
- Do you offer curbside pickup? Yes. Just call the location where you're picking up to let us know you've arrived.
Products & services
- Do you offer key cutting, screen repair, glass cutting, or paint matching/mixing? Each of our locations offers a range of services, including sharpening, glass cutting, lamp repair, and more. Learn more about our services.
- Do you rent tools or equipment, and what's the process? Tool and equipment rentals are available at our Timberville location, with a limited selection at Bridgewater. Browse our rental offerings online, or stop by in store for details.
- Do you fill propane tanks? We don't fill tanks, but every location offers propane exchange. For everyone's safety, please don't bring tanks inside the store.
- Can you special-order items that aren't in stock? Absolutely. If you don't see what you need on our shelves or online, just ask. We're usually able to track it down for you.
Ordering & delivery
- Do you deliver locally, and is there a fee or minimum? We deliver within a limited area. Contact us to check whether you're covered.
- What payment methods do you accept? We accept all major credit cards and checks, and offer Pro Accounts for eligible customers.Learn more about Pro Accounts.
Policies specific to Randy's Hardware
- What's your return/exchange policy? We accept returns within 60 days for items that are unused and resalable, or defective. A full refund requires a receipt. Some storm-related supplies are non-returnable. Direct any questions to store management.
- Is there a contractor/pro account program? Yes. Learn more about our Pro Accounts.
Loyalty & community
- How does the Do It Best rewards program work? Earn points on every purchase and redeem them for savings. Learn more about Best Rewards.
- Do you sponsor local events or groups? We do. Contact us for more information.
- Are you hiring, and how do people apply? Yes! Apply online or in person at any location.
